Love it or your money back.
Every Pop Habit board — pre-set or custom — is covered by a 30-day, no-hassle money-back guarantee. Here's exactly how it works.
The guarantee
If your board doesn't earn a spot on your desk within 30 days of delivery, we'll refund you in full — no questions, no return shipping, no restocking fee. We'd rather you tell us why it didn't work than keep a board you don't use.
This applies to every order: The Rookie, The Basic Bee, The OG, and custom builds. One refund per order — if you'd like to try a different size or configuration instead of a refund, just say so and we'll sort it out.
How to get a refund
Email us
support@pophabit.com — tell us your order number and that you'd like a refund. No reason required, though we're always glad to hear what didn't click.
We confirm within 2 business days
We'll reply with next steps. Most of the time that's just confirming the refund — we don't require you to ship anything back.
Refund hits your original payment method
Within 5–10 business days of confirmation, depending on your bank or card issuer.
Pre-orders & shipping
First-batch orders are pre-orders — the 30-day window starts when your board ships, not when you order. If plans change before then, email us any time and we'll cancel and refund your pre-order in full.